What is iAssistant?

iAssistant is a virtual assistant agency that provides professional administrative support to businesses and individuals. Our team of experienced virtual assistants helps you manage your tasks efficiently, allowing you to focus on what truly matters.

What services does iAssistant offer?

We offer a wide range of services, including:

• Executive Assistance

• Administrative Support

• Calendar Management

• Email Management

• Travel Coordination

• Project Management

• Research & Data Entry

• Customer Service

How do I get started with iAssistant?

Getting started with iAssistant is easy! Simply contact us through our website, email, or phone. We will discuss your specific needs and match you with a virtual assistant who has the skills and experience to support your goals.

What industries does iAssistant have experience in?

Our team has experience across various industries, including finance, mining, medical, and real estate. This diverse background enables us to understand and meet the unique needs of our clients in different sectors.

How does iAssistant ensure the quality of its virtual assistants?

All our virtual assistants are highly skilled professionals with extensive experience in administrative and executive support. We conduct thorough background checks and provide ongoing training to ensure our team delivers the highest quality service.

How are the working hours of a virtual assistant tracked?

We use time tracking software to monitor the working hours of our virtual assistants. This ensures transparency and allows clients to see the time spent on each task. Popular tools we use include Toggl, Clockify, and Harvest.

Can I customise the services according to my needs?

Absolutely! At iAssistant, we understand that each client has unique requirements. We offer flexible and customized solutions tailored to meet your specific needs, whether you need part-time support or a dedicated full-time assistant.

How does the onboarding process work?

Once you decide to work with iAssistant, we will guide you through our seamless onboarding process. This includes filling out necessary forms, setting up communication channels, and understanding your specific requirements to ensure we provide the best support.

What if I have confidential information to share with my virtual assistant?

Confidentiality and data security are our top priorities. All our virtual assistants sign non-disclosure agreements (NDAs) to ensure your information remains secure. We also follow best practices in data protection to safeguard your sensitive information.

How do I join the waitlist for iAssistant services?

Due to high demand, we offer a waitlist for our services. To join, visit our website and fill out the waitlist form with your details. You will receive a confirmation email and be notified as soon as a spot becomes available.

How do I contact iAssistant for support or inquiries?

You can contact us via:

Email: info@iAssistant.com.au

Website: www.iAssistant.com.au

We are always here to assist you with any questions or concerns you may have.